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| Date Reviewed: 03/03/08 |
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Strengths: Works great, lots of wash cycles
Weaknesses: Can't use powdered detergent, sensitive to the size of the load.
Summary: This washer is great. It cleans clothes very well, and uses far less water than my old top loading washer. There is a cycle for everything and an option to add presoak, extra rinse and more or less time to any cycle. The problems I have found are relatively small but annoying. You cannot use powder detergent because it does not get rinsed into the drum. The timer doesn’t accurately display how much time is left, especially for the last few minutes, which take forever. The biggest problem I have found is the sensitivity of the washer to the load size. If your load is too small or too large, the washer will shake violently during the spin cycle. Because the drum spins very very fast, the washer almost seems like it is ready to fall over. This is only a problem if you overstuff the washer, with small loads the shaking is not nearly as bad. These things are minor, and overall I am very happy with my washer.
 100% of People (12/12) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 02/10/08 |
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 Duet ripping holes in clothes Strengths: great stain removal
Weaknesses: wrecks clothes (rips holes), balls clothes up
Summary: Have had holes in sheets, fleece, shirts, baby clothes and crib bedding. Despite having pictures of something physically STUCK in the dryer, Whirlpool is refusing to acknowledge the problem, and refuses to compensate.
BUYER BEWARE!
100% of People (7/7) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 16/03/08 |
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washer problems
Strengths: sanitizing cycle, clothes come out almost dry, great job at cleaning the clothing
Weaknesses: F-11 problems
Summary: When we purchased the washer and base unit we were very happy with its performance. Unfortunately after it went out of warranty we began having problems. The machine stops, usually near the end of the cycle, and a continual beeping sound and a F-11 signal tells us something is wrong. We believe it happens when the machine gets out of balance. The only way we can restart it is to shut its power off at the circuit box for five to ten minutes, long enough to clear the computer's memory. From there we switch it to the rinse/spin or the drain/spin to complete the cycle. We are considering removing the base unit and placing the machine directly on the floor to see if that will make any difference. If anyone else has had this problem and has any suggestions I would appreciate learning about it.
100% of People (6/6) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 15/02/09 |
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Worst washer ever!!!
Strengths: none
Weaknesses: Rips and tears your clothes, dosen't get the whites clean, and ties the clothes in knots.
Summary: This is the worst washer I have ever had. The clothes don't get clean and everytime I go to put he clothes in the dryer they are all tied in knots together which makes them very wrinkled. Now it has ripped holes in 4 shirts. If you want to keep your clothes nice, don't purchase this washer. Not only am I out the money I paid for the washer now I have to replace the clothes!!
100% of People (2/2) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 24/07/07 |
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Strengths: Automatic preset cycles, Time remaining display, Self-cleaning dispensers, Auto water level, child lock, stackable for matching dryer
Weaknesses: Front load washer requires more bending unless you purchase a pedestal and during spin cycles the whole washer strongly vibrates, a lot of shaking going on.
Summary: We had a top-load whirlpool washer for more than 20 years. We thought it was a good brand and it was time to purchase a new washer that was energy star compliance. This front-load washer for the price of $850 was reasonable to us. This washer only uses "HE" high efficiency detergent. The price for "HE" detergent is about the same as regular detergent so that's not a problem. There is a display that estimates the time remaining for the wash. I thought that the washer shakes a bit too much during the spin cycles. That's probably due to the stainless steel drum that enables higher spin speeds for more water extraction to help reduce drying time.
94% of People (16/17) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 06/07/07 |
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Strengths: Quiet, low energy, low suds, better cleaning,easy contols to operate, no dials to wear out.
Weaknesses: I'm still getting used to the clean, flat top.
Summary: I have just finished my Th load of laundry in my new Duet Washer. this is my first front loading washing machine. I did not get a matching dryer, but it does not seem to make any difference. The washer "feels" the load and does not require any guessing about how large or small of a load for which to set the washer. I love the modern look and the brightness that my whites are showing. The HE detergent requirement at first worried me, but I am able to buy the detergent the washer requires at about the same price as I paid for regular detergent. I am very happy to have made this purchase. Washing clothes is easier now.
93% of People (13/14) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 31/08/07 |
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Strengths: Size, quietness, cycle choices, low vibration, can be used on second floor.
Weaknesses: None
Summary: I am so pleased with this purchase. The cycle selections are great and the vibration is very low even on my second floor laundry area. I really like how dry the clothes already are at the end of the spin cycle. Drying time is greatly reduced. I love it!
91% of People (10/11) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 09/10/07 |
- schil2
- Member Since:
Sep 2007
View Member's:
Reviews
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Strengths: Low water usage, quiet, low energy, simple to operate.
Weaknesses: The washer was a bit pricey and it takes a long time to wash a load of clothes.
Summary: This is my first front load washing machine. The spin cycle is amazing, as your clothes come out feeling almost dry. My son and his wife purchased this washer and I used theirs to see how it worked and whether I would be satisfied....I am truly satisfied with its performance.
83% of People (5/6) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 30/06/08 |
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DOES NOT RINSE
Strengths: Gets clothes clean while leaving a ridiculous amount of detergent in them.
Weaknesses: Does NOT rinse the detergent out at all.
Summary: I have owned this washer for 6 months. While it does a great job of cleaning the clothes, it does not rinse them. I have soft water and therefore use only 1/4 the recommended amount of HE detergent.
The washer is designed to use so little water in the rinse cycle that the detergent does not get rinsed out, even after multiple rinses. To actually rinse the clothes, I have to manually add water to the rinse cycles. I manually select a Soak or Rinse cycle and then use a small hose to add water to the machine.
Two Whirlpool repairmen have inspected this machine and have informed me that it is functioning as designed. The last repairman finally admitted to me that, yes, the machine does not rinse well.
I have contacted Whirlpool and asked to speak with one of the designers of this machine, but they refused to put me in touch with an engineer. An executive secretary simply asked me to have repairmen inspect the machine. When I informed her that the repairmen ascertained that the machine is functioning as designed, she said that there was nothing more she could do for me.
I absolutely DO NOT RECOMMEND THIS MACHINE. If you own one already, take some wet clothes that have run through a wash and rinse cycle. Put them in a bucket of water and agitate them. Watch as inches of soap foam will rise to the top of the water!
80% of People (4/5) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 30/12/07 |
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 Disappointed with the Duet Strengths: Washes well, quiet, many cycle options, aesthetically pleasing
Weaknesses: electrical problems, durability
Summary: I bought this washer when i moved into my new home. As I live alone, the washer doesn\\\'t get excessive use--maybe 3 loads in two weeks. It worked really well for the first year. However, for the last year, just about every load the washer will stop and read an f11 error. Since it is mid-cycle, i am unable to remove the clothes. Sometimes i can get it to start again and finish the load fairly easily and sometimes it takes hours. My parents had a whirlpool washer they used for 20 years without any problems. I am disappointed to have to get this fairly new appliance serviced so early in its career.
75% of People (3/4) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 23/04/08 |
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Whirlpool washer
Strengths: motherboard problems washer wont start
Weaknesses: motherboard problems washer wont start
Summary: motherboard problems washer wont start no one knows how to fix problem. error occures code flashes "fdh" washer wont start. repairman not helpful. cant fix without major expense would not recommend whirlpool anything. They knew there was a problem and dont stand behind there product!
71% of People (10/14) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 03/05/08 |
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Piece of #$%&
Strengths: Good for Whirlpool's short term profits
Weaknesses: Poor quality for the price
Summary: 2008-05-03 12:15:26 Shakes like a bat out of you know where! Broken 3 or 4 times in first 3 years. Every time I hear it, I think there's a helicopter outside our house!
What a disgrace!
67% of People (2/3) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 06/02/08 |
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Overpriced: Dryer doesn\\\\\\\'t dry and washer handle falls off
Strengths: Water efficient
Weaknesses: Nightmare to maintain. We\\\\\\\'ve spent so much money on these items. The washer vibrates so much and is SO loud. The dryer doesn\\\\\\\'t dry. You\\\\\\\'ll have to run it several times.
Summary: The washer handle fell off and it had majors repairs twice while under warranty and three times since the warranty expired. The insulation fell out of the dryer. I would NEVER spend the exorbitant amount of money that these cost again. P.S. We bought the pedestals and it never helped the vibration or noise.
67% of People (2/3) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 23/11/07 |
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Strengths: Price
Front load washer
Energy & Water Costs
Weaknesses: None
Summary: We've been using a top loader for a long time now and we decided that the time was right to switch. The unit requires you to bend down if you don't buy the pedestals (overpriced IMHO) but the energy savings have definitely accumulated. Otherwise. I'd recommend if you can find it for a good price on the set.
67% of People (2/3) found this review helpful. Was this review helpful or unhelpful for you?
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| Date Reviewed: 28/12/07 |
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Strengths: Quiet and efficient. Big volume.
Weaknesses: Needs special HE detergent.
Summary: 2008-01-02 19:52:47 This washer looks great in my laundry area. It has huge space so I can wash a big load at one time. It's quiet enough and doesn't have any annoying sound or shaking on the floor. It doesn't have light bulb in the washer, so you can leave the door semi-open to prevent mildew developing.
This washer requires special high-effiency detergent. It's more expensive than regular detergent, but is not a big deal considering the water and energy it saves. You can also get rebates from your local water/energy company depending where you are. It's a great washer. Would recommend to other people.
50% of People (2/4) found this review helpful. Was this review helpful or unhelpful for you?
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