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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 175
Neutral (3) 0 0 16
Negative (1 or 2) 0 0 17
Total Reviews 0 0 208
Avg Rating Not Rated
Not Rated
4 Star Review
4.25
Address: walton garden buildings
sutton on trent - UK
Website: http://www.waltons.co.uk
Business Hours: 7am to 7pm
Sales Phone: 08701201000
Service Phone: 08701201000
Sales Email: sales@waltons.co.uk
Cust Service Email: customerservice@waltons.co.uk

Waltons

http://www.waltons.co.uk

With PriceGrabber Since 17/05/07


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Date Reviewed: 13/08/09
GwenLetley
Member Since:
13/08/09

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Reviews
Placed order and paid for greenhouse on 07th August. Had a call from sales team 12th August to say delivery would be Thursday 13th August. Waited in all day and lost a days pay . No delivery. No contact from Walton. No explanation. Dreadful service, will be demanding my money back and going to a more professional company. Lost a days pay and no greenhouse to show for it. Do not use this company, very unsatisfactory and will advice other people not to use Walton, no matter how good the price looks, they will get nothing for their money. Will be interesting to see if they are as quick to reimburse as they are to take the money. Overall Rating
1 Star Review
 
Date Reviewed: 18/06/09
dave.urquhart
Member Since:
02/06/09

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Order placed easily. Discount voucher applied (5%) which covered the additional delivery charge Overall Rating
4 Star Review
 
Date Reviewed: 17/06/09
themalletts
Member Since:
03/06/09

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Reviews
good selection, very good prices, very good display of the products we were looking for. many thanks. i was shocked to see our new patio set on top of a flat bed truck, on top of what looked like sheds and fence pannels.the boxes were all battered and ripped the main table box was stinking dirty.it looked like flood damaged stock.two of the four chairs were scuffed badly and the glass table had a bad scratch on it. all in all very poor and very dissapointing. Overall Rating
3 Star Review
 
Date Reviewed: 12/06/09
matthew
Member Since:
27/05/09

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Everything seems good Overall Rating
5 Star Review
 
Date Reviewed: 10/06/09
paulaaluapdevon
Member Since:
01/06/09

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Reviews
after waiting for 7 working days for it to come it was then damaged on arrival.i rang customer services and explained what was wrong with it. i was told then that i could either have up to £20 reinburst for wood bought to mend it myself(when they recieved roof of reciept for builders merchants) or they would deliver a new one in another up to 7 days(but would be given priority )which i felt was the best option as i wasnt going to pay full price for a product that wasnt much good.But had to tell my 3 year old that she had to wait again before she had her play house.if i could have had some money off the play house to 1 buy wood ,2 pay for petrol to fetch it and 3 for someone to take it apart and put it together properly then i would have mended it my self,walton could have saved another delivery and my daughter would have had her house when promised.i await the second delivery and hope the second house is to a better standard and not broken on delivery Overall Rating
2 Star Review
 
Date Reviewed: 09/06/09
flynette
Member Since:
31/03/09

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great website, easy to use, good product, excellent value for money, quick delivery, superb quality Overall Rating
4 Star Review
 
Date Reviewed: 09/06/09
paul.cove
Member Since:
31/05/09

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Reviews
Ordering process was very good, but Waltons have now failed to deliver on two separate occasions, not infomring me until 14:20 the first time, and 11:15 on the second - thus wasting two days. You can not get through to the Company on their phones and if you leave messages no-one appears to respond to them. Customer Services extremem,yl poor and I am still waiting for my goods (although the money was taken at time of order) Overall Rating
2 Star Review
 
Date Reviewed: 06/06/09
philip.green763
Member Since:
28/05/09

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Reviews
Great detail of product. Easy to use website. Hope product is as good as detail. Bit disappointed with the standard of the polycarbonate sheeting. Thought it would have been a bit more sturdy. Will wait to see it installed. Overall Rating
4 Star Review
 
Date Reviewed: 05/06/09
JAMESV
Member Since:
17/05/09

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Reviews
Could do with more pics and be able to compare shed specs. Very comp prices. The double door on the shed was a big let down, it is just a big door, literally roughly cut down the middle. There is no overlap on the doors, so now there is a 2cm gap to let the weather in and prying eyes. Would not recommended this shed. Overall Rating
2 Star Review
 
Date Reviewed: 03/06/09
e.trinick
Member Since:
16/05/09

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Reviews
very clear Overall Rating
4 Star Review
 
Date Reviewed: 02/06/09
sregrf
Member Since:
17/05/09

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Reviews
very easy and quick to make your order, hope the product arrives in goodtime,would recommend to my friends. Overall Rating
5 Star Review
 
Date Reviewed: 01/06/09
am
Member Since:
16/05/09

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Reviews
Simple and easy Overall Rating
5 Star Review
 
Date Reviewed: 28/05/09
lwebb2001
Member Since:
23/04/09

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Reviews
I was on-hold too long when ringing to arrange delivery, then told that my online order hadn't gone through to their computer yet. They suggested I ring tomorrow. It would have been useful if the website had made clear that I should ring the following day after placing my order. I thought the pricing of the chosen-day delivery was a little expensive so hope that the delivery can be arranged smoothly. Otherwise the site was incredibly easy to use and well laid out and I would happily recommend it or use it again. The delivery was not made on the day paid for. No contact - no apology - Parts of the shed were missing. No response to my first email complaining about service and requesting missing parts. Second email simply got the reply that I'd have to wait for the parts. The parts were finally delivered - just dropped on the doorstep. Again, no apology for the delay or compensation for inconvenience, even though delayed delivery of shed and parts caused us considerable inconve Overall Rating
3 Star Review
 
Date Reviewed: 26/05/09
pauljulier
Member Since:
16/05/09

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nice website format - easy to find what you were looking for. FAQ's were relevant. Overall a good shopping experience. Overall Rating
4 Star Review
 
Date Reviewed: 21/05/09
davidjeanmorgan
Member Since:
25/04/09

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Reviews
Excellent service via the web site Overall Rating
5 Star Review
 
Date Reviewed: 21/05/09
rose.kavanagh
Member Since:
12/05/09

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Reviews
easy to manuevre site. all information shown. thanks. Was informed when original delivery couldn't be met but follow up delivery was as informed. Overall Rating
5 Star Review
 
Date Reviewed: 19/05/09
steve.nunan
Member Since:
03/05/09

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Reviews
This is the 2nd shed I have purchased in 3 years and have been very happy with the quality Overall Rating
5 Star Review
 
Date Reviewed: 18/05/09
s.hares
Member Since:
09/05/09

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Reviews
A very easy site to navigate with plenty of information, a pleasing site to use and will probably use this site again.The item i ordered arrived before the approx delivary time and i was phoned to make sure the day for delivary was ok. Overall Rating
5 Star Review
 
Date Reviewed: 18/05/09
johnleghorn
Member Since:
02/05/09

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Reviews
The web site was very easy to use and the ordering process very easy Overall Rating
5 Star Review
 
Date Reviewed: 16/05/09
stevetaylor53
Member Since:
30/04/09

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Reviews
This is an easy site to navigate through. The only slight stumble for some might be if they try to go back to purchasing from viewing their 'basket'. The button could be relabeled to 'Return to shopping' or something like that. At the moment it is labelled 'Back'. Thank you for all the help so far, the summer house purchased a few months ago is in full use and went together well. Instead of nailing the roof panels on I used screws to give better strength. Regards, Steve Taylor. Overall Rating
4 Star Review
 
Date Reviewed: 16/05/09
simontippett
Member Since:
30/04/09

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Reviews
Good website Overall Rating
5 Star Review
 
Date Reviewed: 16/05/09
susanrandall
Member Since:
30/04/09

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Reviews
I found this site very easy to use and very informative. I would recomend this site to my friends and family. Overall Rating
4 Star Review
 
Date Reviewed: 15/05/09
garry.allen7
Member Since:
06/05/09

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Reviews
easy transaction details of shed given. Prpaid for saturday delivery failed to deliver. told it would be rearranged .iT WAS WAS DELIVERED ON SUNDAY BUT NO WARNING GIVEN SO WAS OUT .SHED LEFT ON DRIVE. Overall Rating
4 Star Review
 
Date Reviewed: 14/05/09
james669
Member Since:
14/05/09

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Reviews
Very bad experience.. started well, good site easy to order, money taken. Then nothing... I chased delivery told would be Friday, next day told Monday, day after told 1 of the products not in production till following thursday. I cancelled my order, cant think what the sheds will be like if they can't even sort out a delivery date! Also their phone system is a nightmare, keeps you holding on for 7 minutes then just says goodbye..!!! Overall Rating
1 Star Review
 
Date Reviewed: 13/05/09
powellenyaj
Member Since:
27/04/09

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Reviews
So Far So Good! Overall Rating
5 Star Review
 
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