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Date Reviewed: 13/08/09
stevenoliver Member Since: 13/08/09 View Member's: Reviews	The product was shown as "in stock" and quoted an expected delivery in 2-5 working days. I ordered it on the Sunday and thought it therefore had a good chance of being delivered by the following Saturday (as that's within 5 working days). By the Wednesday it was still showing as "processing". I emailed them to ask why it hadn't yet been dispatched and got a stock reply saying they expected it to be despatched later in the week. No explanation as to why an "in stock" item hadn't yet been despatched was offered. The item remained "processing" until the following Monday 10th, when the item changed to "despatched". 3 days later (on the Thursday 13th) it was delivered. This item was "in stock" but actually wasn't despatched until 10 days later....	Overall Rating
Date Reviewed: 20/04/09
bazza89 Member Since: 20/04/09 View Member's: Reviews	Highly recommended. Ordered a set of headphones which arrived the next day - amazing service.	Overall Rating
Date Reviewed: 23/01/09
abigsavage Member Since: 23/01/09 View Member's: Reviews	Super shop with fantastic communication and very fast dispatch and delivery. Totally recommended and extremely competitive prices too.	Overall Rating
Date Reviewed: 09/01/09
rookepeter Member Since: 09/01/09 View Member's: Reviews	Goods in stock and fast delivery	Overall Rating
Date Reviewed: 21/11/08
GHannam Member Since: 21/11/08 View Member's: Reviews	Purely Gadgets has twice given me an ultra fast service, the support is excellent, and most importantly the products are at a fair price. I would be more than happy to purchase items from them again.	Overall Rating
Date Reviewed: 11/11/08
RichardK2008 Member Since: 11/11/08 View Member's: Reviews	Ordered Nikon D90 bundle afternoon of Friday 7th November. Delivered Tuesday 11th November to remote rural location. Good price polite service. Would recommend	Overall Rating
Date Reviewed: 10/11/08
leedev Member Since: 10/11/08 View Member's: Reviews	Horrendous shopping experience, never again! Camera developed a fault, which Sony agreed would be covered uinder warranty but to send it to Purely gadgets 1st- did this. After 2 weeks, Purely G said they would not cover it under their warranty &to contact Sony. Their quote for repair was more than the cost of a new camera!!! This camera has never been travelling or been exposed to any real wear/tear! I told them to return it to me. Its been 5 weeks now, and I'm still waiting to get back a camera they haven't even repaired. They also cannot tell me what's wrong with it- they can only tell me what's wrong if I pay for the repair! They say I should have had it back this week, but seems they have posted it to the wrong address. I phoned up in frustration to speak to the person I've dealt with so far to get things resolved and was told I can only email her. In the meantime, my son learnt to walk 2w ago and we've missed it all. Wouldn't even buy a memory stick from these people.	Overall Rating
Date Reviewed: 03/11/08
AHines2 Member Since: 03/11/08 View Member's: Reviews	I cancelled my order for a Sony A350 camera after waiting two weeks for the items to be disptached. During this time I was first told that they were awaiting more stock (despite the item being shown as in stock), and later that the delay was due to them being exceptionally busy. Getting through to customer services was impossible - the line frequently went dead on getting through, apparently due to them "rebooting their server". Overall a very poor experience, made worse by the fact that it was frequently not possible to talk to anyone from Purely Gadgets to find out what was going on.	Overall Rating
Date Reviewed: 31/10/08
Jackthedad Member Since: 31/10/08 View Member's: Reviews	Excellent service. Most competitive price and speedy delivery. I am delighted with Purely Gadgets.	Overall Rating
Date Reviewed: 25/10/08
IanGlen2008 Member Since: 25/10/08 View Member's: Reviews	I am delighted and surprised but my order for a Panasonic HDC-HS100 Camcorder was delivered Friday morning at 09.50 – that is less than 2 full days since placing the order. Excellent service and very clear information provided on the progress with my order and delivery. Genuinely impressed and will be happy to recommend Purely Gadgets to others.	Overall Rating
Date Reviewed: 23/10/08
klatenium Member Since: 23/10/08 View Member's: Reviews	Item as described, arrived quickly, saved about 40% on the High Street price. Excellent service.	Overall Rating
Date Reviewed: 20/10/08
GeeBee26 Member Since: 20/10/08 View Member's: Reviews	Very efficient service. Also polite follow-up emails. Would use again if price was right.	Overall Rating
Date Reviewed: 13/10/08
barriebutler1968 Member Since: 11/08/06 View Member's: Reviews	I have purchased goods from them 2 or 3 times and never had a problem. They have been the cheapest on all occasions. I would recommend them.	Overall Rating
Date Reviewed: 08/10/08
chriswebbselect Member Since: 08/10/08 View Member's: Reviews	"I ordered a £700 Panasonic SD100 video. Turned up with the seal cut open. After loads of phone calls they agreed to accept it back. Waited 10 days then they returned the SAME VIDEO, SAME BOX, seal broken to me. When I bitterly complained guess what they wrote .... (their exact words) "Occasionally the seal, plastic or paper packaging may be broken due to routine spot checks that we carry out for quality assurance" .... Joyce Placido. Customer Service Executive. I had to pay insured delivery both times & I just cannot get a refund from them. I am now going down the Small Claims Court route because they can't/shouldn't get away with it. Appalling service"	Overall Rating
Date Reviewed: 04/10/08
CatmanBaz Member Since: 04/10/08 View Member's: Reviews	My purchase(a camcorder) was initially ordered by phone on Fri. 5 Sept. in the late afternoon, as I wanted to know that I would definitely receive it in time for my holiday the following weekend. On Tues. 9 Sept. I sent Pg an email to enquire if my order had been dispatched. I received an immediate reply to say it was in the final stages of being processed and a later email advising that I should receive it the following day. My camcorder arrived before 12 noon Wed. 10 Sept. I used Pg because they offered the item I wanted at the cheapest price I could find. The service I received was first class and they were extremely helpful and obliging when I contacted them. Obviously we all try to buy things at the best possible price and should you find it here I would certainly recommend that you give Pg a try.	Overall Rating
Date Reviewed: 03/10/08
fogeydemon Member Since: 31/12/05 View Member's: Reviews	I only chose to deal with Purelygadgets because of the link on Amazon's website. They sent 2 small items almost by return but the major item (a camera) took a whole month. To add insult to injury they then charged me the postage again (so that's two hits of £5.00)since they had split the order into two separate lots! They did respond to my enquiries, but they NEVER offered an explanation on a voluntary basis as to why the order was taking so long,therefore I would certainly NOT recommend them, nor will I be dealing with them again. Retailer Response (15/10/08): Thanks for your feedback. We have checked your sales details and would like to assure you that you have paid only £5 for delivery at the point of sale, and the second parcel have been sent with no additional cost to you. Due to the problems with the shipment from the supplier, one of the products you ordered was delayed. Our CS agent has informed you about this fact by email. We apologize for the inconvenience caused and hope you shop with us again. PurelyGadgets Team	Overall Rating
Date Reviewed: 02/10/08
angelaa Member Since: 02/10/08 View Member's: Reviews	Please do not touch this company with a bargepole. Ordered camera for my daughters birthday (2 days time) 2 weeks ago. Was told delivery would be in 3-4 working days. On day 5, called to check where camera was, was told it was on its way. Today called, got someone who sounded like they were on the other side of the world, with the worst mobile signal ever. Managed to establish that the "tale" was that the camera was found to be damaged on dispatch (seems a usual story from other reviews). They had no idea when they might be able to ship and suggested I ask for a refund as they would not be able to fulfill the order. The lady I spoke to told me I could speak to her manager, but he would tell me the same thing. I received no email update regarding this, and only found out when I made the call. My daughter is now without a present for her birthday, and I await a refund. Thanks SO much purely gadgets.	Overall Rating
Date Reviewed: 26/09/08
graham1822 Member Since: 26/09/08 View Member's: Reviews	Very swift service, and the e-mails I've received are very polite and informative, and have passed the site to my friends	Overall Rating
Date Reviewed: 24/09/08
Ovidiu73 Member Since: 24/09/08 View Member's: Reviews	I am very pleased with them. They did deliver my camera by DHL, but unfortunately, DHL lost the parcel, and after they checked with DHL, they sent me quick by UPS another camera that arrived to me in 2 days. For all is worth I would trust any time them to buy anything again, and I do trust that they will try the best to solve any problem on customer's side. Oh, and I am from Romania, so I am pleased to see that they give much attention to any customer not only to the UK ones.	Overall Rating
Date Reviewed: 22/09/08
mphdix Member Since: 22/09/08 View Member's: Reviews	I have found the service very friendly, especially as I had ordered two items by mistake and Purelygadgets were able to rectify the matter before dispatch which may have caused some delay.	Overall Rating
Date Reviewed: 18/09/08
jaguarman Member Since: 18/09/08 View Member's: Reviews	I ordered the item (Sony Battery Charger) early on the Thursday morning and received it the following Tuesday (Dispatched on the Monday), so the order dispatch was a little slow. The item though was an excellent price, a saving of £20 on the cost of buying the exact same item from the Sony Style shop. They replied to my query and I was informed of when the item was dispatched, also you can trace it's progress on their website. All in all a good shopping experience, I would use them again.	Overall Rating
Date Reviewed: 18/09/08
KathleenMurray Member Since: 18/09/08 View Member's: Reviews	I order an Olympus Mju 850 SW camera and was delighted with it when it came. The price was the lowest I found on the internet and the service was excellent. PurelyGadgets kept me very well informed by email about receiving my order and when it would be delivered. I could not have expected a better service. I will certainly be recommending PurelyGadgets.	Overall Rating
Date Reviewed: 17/09/08
Richard008 Member Since: 17/09/08 View Member's: Reviews	I bought an Olympus E-520 from Purelygadgets as they had the lowest price I could find. Order Tracking was good though it took longer than predicted to arrive. However the response to my e-mail when the order appeared to have got stuck in processing was prompt. I hope I don't have to try out their after sales but I am not too fearful should I have to do so.	Overall Rating
Date Reviewed: 13/09/08
SkyBlue63 Member Since: 13/09/08 View Member's: Reviews	Ordered battery & camera case Tuesday night by thursday they had arrived. Excellent service, would recommened for delivery and price.	Overall Rating
Date Reviewed: 10/09/08
icj2008 Member Since: 10/09/08 View Member's: Reviews	Excellent prices, excellent delivery and informative confirmation emails including an online tracking number - would definitely use again.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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