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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 70 149 297
Neutral (3) 4 4 8
Negative (1 or 2) 3 3 20
Total Reviews 77 156 325
Avg Rating 4.5 Star Review
4.56
4.5 Star Review
4.67
4.5 Star Review
4.54
Address: 275a Upper Brook Street
Manchester M13 0HR, - UK
Website: http://www.microdirect.co.uk
Business Hours: 9am - 6pm
Sales Phone: 01612484848
Service Phone: 08704422233
Sales Email: sales@microdirect.co.uk
Cust Service Email: customerservice@microdirect.co.uk

Microdirect.co.uk

http://www.microdirect.co.uk

With PriceGrabber Since 20/10/04


Sort Reviews by: Date Rating
Date Reviewed: 29/09/08
georoyall
Member Since:
29/09/08

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Reviews
I've ordered regularly from Microdirect for the past two years, from large orders of components to one off single items. The prices are always fair with excellent selection and an effective website - delivery and after sales service is the best I've come accross when ordering online. Overall Rating
5 Star Review
 
Date Reviewed: 15/10/08
McMicky2
Member Since:
15/10/08

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Reviews
I ordered parts to build myself a computer and was shocked at the prices they are very low! i would recomend this site to anyone half interested in computing and anyone who even owns a computer! Overall Rating
5 Star Review
 
Date Reviewed: 29/10/08
th3joker
Member Since:
29/10/08

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Reviews
I've used MicroDirect for many years now and only had 1 single problem when their systems crashed, that's out of hundreds of orders. I have placed orders right up to 5pm and still had them arrive the following day using standard delivery. Superb company :-) Overall Rating
5 Star Review
 
Date Reviewed: 02/11/08
Bazz121
Member Since:
02/11/08

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Reviews
One of the worst customer service in UK. No replies to even Google Customer Service emails as I paid up using Google. I wouldn't advise any one to trust them. Missing or damaged items and no contact even accepting that the items were missing. Stay clear if you want to save the misery. Overall Rating
1 Star Review
 
Date Reviewed: 04/11/08
keith909
Member Since:
04/11/08

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Reviews
The prices and delivery are very good but just hope you never get a faulty part because the customer support does not answer emails or the telephone "I had to telephone sales to get in touch for a returns number" and I do not know when they will replace my faulty from new processor as they will not give a date. Overall Rating
1 Star Review
 
Date Reviewed: 12/11/08
ellsport
Member Since:
12/11/08

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Reviews
Always find the best prices and quick delivery Overall Rating
5 Star Review
 
Date Reviewed: 19/11/08
natla
Member Since:
19/11/08

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Reviews
have used microdirect for sometime now and they have never let me down,either in the quality of their products or delivery service.their pricing is 1 of the best on the net and i now only shop here for my pc requirements.first class microdirect,keep it up Overall Rating
5 Star Review
 
Date Reviewed: 26/11/08
bobmk
Member Since:
26/11/08

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Reviews
At 17:00 I called sales who confirmed availability. Sales also confirmed that an order placed before 17:45 could be delivered next day. At 17:15 I placed an order for this item with a premium pre 10:30am delivery. I then called sales who confirmed that payment had been authorised and that the item would be shipped. On Wednesday at 10:00am I rang sales to confirm dispatch and was told that the item had not been sent but that it would definately arrive the following morning. At 17:00 I rang sales to confirm disptach and was kept waiting for several minutes and then told that the item could not be found in the warehouse and was no longer available. At all times I made it clear that this was an urgent order and that pre 10:30am delivery was essential. * PROMISES WERE MADE THAT COULD NOT BE FULFILLED * COMPLETE FAILURE TO KEEP ME INFORMED OF PROGRESS This incident has caused me some serious inconvenience and I have been forced to use an alternative supplier. Overall Rating
1 Star Review
 
Date Reviewed: 03/12/08
brucedenney
Member Since:
01/10/05

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Reviews
The PC did not include the key code for the software stated as included on the website, their response was for me to return the item for a refund!. Not much use after I had almost finished setting up installed additional drive etc, and managed to get through to customer services. Previous experiance of the returns process was a nightmare, so they got away with it. They are cheap, but you pay for it if you need to return anything. Overall Rating
3 Star Review
 
Date Reviewed: 13/01/09
terrys2207
Member Since:
13/01/09

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Reviews
frist place i look up when i need eletrical stuff best for price a fast delivery Overall Rating
5 Star Review
 
Date Reviewed: 20/03/09
DKT70
Member Since:
20/03/09

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Reviews
One of THE worst online sellers in the UK. To anyone reading this, read the comments below me and you will see just how bad they are when it comes to returning a faulty item. NO emails, NO contacts, NOTHING. And, they do NOT answer they're phones. They're stock is just so bad I don't know why they even bother. Avoid at ALL costs. Overall Rating
1 Star Review
 
Date Reviewed: 03/05/09
huvalbd
Member Since:
20/03/09

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Reviews
Minor glitches in the product search feature were the only hitches in using the web site, and I was able to get around them. On the whole, well done. Overall Rating
5 Star Review
 
Date Reviewed: 06/05/09
annswindells1960
Member Since:
20/04/09

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Reviews
easy to use, clear pictures of goods. good prices. Overall Rating
5 Star Review
 
Date Reviewed: 06/05/09
nigel.roberts
Member Since:
27/04/09

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Reviews
So far so good but I await to see how good the delivery/aftersales service will be. First class service, delivery was very quick and the goods were packaged very securely. I would have no hesitation using them again or recommending them to anyone Overall Rating
5 Star Review
 
Date Reviewed: 06/05/09
holmes.a
Member Since:
27/04/09

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Reviews
Really easy to use and fast website Overall Rating
5 Star Review
 
Date Reviewed: 07/05/09
tessa.hoffe
Member Since:
21/04/09

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Reviews
Hopefully if delivered on time I will be very happy with the service. I have been let down a few times by online companies. Overall Rating
5 Star Review
 
Date Reviewed: 08/05/09
dudley
Member Since:
22/04/09

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Reviews
I'll use it again. Overall Rating
5 Star Review
 
Date Reviewed: 08/05/09
tiga24
Member Since:
22/04/09

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Reviews
Excellent, have been a returning customer for a number of years. Overall Rating
5 Star Review
 
Date Reviewed: 10/05/09
visserangela
Member Since:
01/05/09

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Reviews
price quoted on item is different to that when checking out. the VAT doesn't match but as it's pence on this occasion it can be overlooked. In future is likely to put me off buying though. Overall Rating
3 Star Review
 
Date Reviewed: 11/05/09
ian.jordan
Member Since:
30/04/09

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Reviews
Microdirect is now my favoured IT supplier, by choice of product, low prices, clarity of description and ease of use. The delivery prices are spot on and their sales staff are a delight to talk to. 10/10! Overall Rating
5 Star Review
 
Date Reviewed: 11/05/09
dhaneswar.ramputh
Member Since:
13/12/08

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Reviews
So far, my orders and deliveries have been dealt with promptly. Overall Rating
5 Star Review
 
Date Reviewed: 13/05/09
billy
Member Since:
01/05/09

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Reviews
Buying is easy with an excellent web site and correct and timely delivery. Overall Rating
5 Star Review
 
Date Reviewed: 15/05/09
jop
Member Since:
29/04/09

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Reviews
FINE SO FAR - AWAIT DELIVERY ? Overall Rating
4 Star Review
 
Date Reviewed: 16/05/09
simongaustin
Member Since:
30/04/09

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Reviews
found the shopping experience on this site to be very easy and straight forward Overall Rating
4 Star Review
 
Date Reviewed: 16/05/09
Systechuk
Member Since:
22/03/05

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Reviews
Brilliant !!! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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