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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 70 149 297
Neutral (3) 4 4 8
Negative (1 or 2) 3 3 20
Total Reviews 77 156 325
Avg Rating 4.5 Star Review
4.56
4.5 Star Review
4.67
4.5 Star Review
4.54
Address: 275a Upper Brook Street
Manchester M13 0HR, - UK
Website: http://www.microdirect.co.uk
Business Hours: 9am - 6pm
Sales Phone: 01612484848
Service Phone: 08704422233
Sales Email: sales@microdirect.co.uk
Cust Service Email: customerservice@microdirect.co.uk

Microdirect.co.uk

http://www.microdirect.co.uk

With PriceGrabber Since 20/10/04


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Date Reviewed: 28/01/10
petermcnally
Member Since:
19/01/10

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Reviews
Best price, have used before with no issues. Overall Rating
5 Star Review
 
Date Reviewed: 28/01/10
johnscottmatthew
Member Since:
19/01/10

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Reviews
First Class experience in web shopping Overall Rating
5 Star Review
 
Date Reviewed: 26/01/10
dax_uk
Member Since:
17/01/10

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Reviews
good service overall Overall Rating
5 Star Review
 
Date Reviewed: 25/01/10
robertseviour
Member Since:
16/01/10

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Reviews
The choice of 3 online payment methods without explanation of the benefits / drawbacks of each was confusing. Overall Rating
4 Star Review
 
Date Reviewed: 23/01/10
alf7bre3nd
Member Since:
14/01/10

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Reviews
Not having dealt with MicroDirect for some time no, I dont feel I can cooment further at this stage Update. The motherboard ordered would not show video. The procedure for sending it back is poor. It will probably cost me the price of returning it, £5.90. There is no guarantee that a replacement will work! I am not inclined to deal with MicroDirect again. Overall Rating
2 Star Review
 
Date Reviewed: 22/01/10
kgriffiths.150
Member Since:
13/01/10

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Reviews
This was my first purchase from Microdirect and it will most probably be my last. Contrary to my first good impressions I received an email confirmation order stating the billing address would be the delivery point and not the delivery address which I had requested. As I could not guarantee being at home to collect the parcel I questioned this via email only to be told it was their policy to do this on first orders and that the goods had already been despatched. I should have been advised of this policy before they unilaterally decided to do their own thing. I feel this is very poor service and therefore I will not be giving this company any further orders. It was pure fluke that a neighbour, who would aslo normally be out working was available to take delivery of my goods Sincerely Keith Griffiths Overall Rating
2 Star Review
 
Date Reviewed: 21/01/10
IamArn
Member Since:
10/01/10

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Reviews
easy to follow website, both for the technalogicaly impaired and for those knowing exactly what specs they want. well done guys. Overall Rating
5 Star Review
 
Date Reviewed: 21/01/10
markdenby
Member Since:
12/01/10

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Reviews
A very good site, Nice and Easy, Quick and simple. Will recomend this one. Overall Rating
5 Star Review
 
Date Reviewed: 20/01/10
mail
Member Since:
04/01/10

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Reviews
No trade discount on line Overall Rating
4 Star Review
 
Date Reviewed: 20/01/10
janahall
Member Since:
12/09/08

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Reviews
An excellent merchant with a good website Overall Rating
5 Star Review
 
Date Reviewed: 17/01/10
davidc
Member Since:
25/08/09

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Reviews
I wish the website would remember that I always want to see exc.VAT prices, and I always want to see the list sorted by Price (Ascending)! Overall Rating
5 Star Review
 
Date Reviewed: 16/01/10
george.barnard
Member Since:
07/01/10

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Reviews
Very happy. Overall Rating
5 Star Review
 
Date Reviewed: 16/01/10
shauncarter
Member Since:
31/12/09

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Reviews
Good first shopping experience with store. Overall Rating
4 Star Review
 
Date Reviewed: 16/01/10
mandylarge577
Member Since:
31/12/09

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Reviews
this is the first time I have been on this site and I found it extremely simple to find the item I wanted and to order and buy it, I lose patience with some sites as they are so diffucult for me as a pensioner to understand but this site was the easiest to follow well done Overall Rating
5 Star Review
 
Date Reviewed: 14/01/10
ken_blake
Member Since:
29/12/09

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Reviews
While I have ordered the goods but have not yet received delivery the process was easy and simple with the added security of Verisign for credit card purchases. Overall Rating
5 Star Review
 
Date Reviewed: 13/01/10
davidtaylor.swindon
Member Since:
04/01/10

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Reviews
I've used Microdirect several times now and can't fault them(plus the woman on Customer sales has the most lovely voice). A 10/10 From me. Overall Rating
5 Star Review
 
Date Reviewed: 12/01/10
raty901
Member Since:
22/12/09

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Reviews
Good to order from - now the wait to see if it comes on time.... All too good to be true - complained about delivery being later than stated and asked for a refund of the extra delivery money as it did not arrive in time. Just got an email saying I could return the item, followed up with an email saying I just wanted my money back for the express delivery - nothing heard! not acceptable customer service I will not be using these people again!! Overall Rating
1 Star Review
 
Date Reviewed: 08/01/10
salu100c
Member Since:
29/12/09

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Reviews
very fast and efficent service Overall Rating
4 Star Review
 
Date Reviewed: 08/01/10
l33tlc
Member Since:
30/12/09

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Reviews
Very clear and straight forward website. Excellent email communication and order tracking service. Would have no reservations about recommending Microdirect to friends and family. Overall Rating
5 Star Review
 
Date Reviewed: 07/01/10
louise.hamilton
Member Since:
22/12/09

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Reviews
Used live chat and found agent John very helpful with query. Simple easy to use site. A joy to shop with you Overall Rating
5 Star Review
 
Date Reviewed: 04/01/10
k.sperring
Member Since:
19/12/09

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Reviews
Have used before and am a returning customer. Will use gaian and again and have recommended to friends,family and colleauges.Am ICT co-ordinater at work and WILL use when needed for work too! I cannot praise high enough your excelllent online operator service and the excellent out of hours reply by email to any queries you have when they are not online! Keep it up guys! Merry Xmas to you all! Overall Rating
5 Star Review
 
Date Reviewed: 30/12/09
timmydog0
Member Since:
14/12/09

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Reviews
Very easy to use, the "live chat" feature was useful for a question I had regarding 1 of the items I wanted and they had what I wanted at a good price and in stock. Overall Rating
5 Star Review
 
Date Reviewed: 30/12/09
ogden5ee
Member Since:
14/12/09

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Reviews
First order but all seems very good Overall Rating
5 Star Review
 
Date Reviewed: 29/12/09
conroymatthew
Member Since:
17/12/09

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Reviews
have dealt many times with micro direct and found them to have the best online service around.excellent site,clear explanitories and quick delivery. Overall Rating
5 Star Review
 
Date Reviewed: 29/12/09
andrew.collins.16v
Member Since:
13/12/09

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Reviews
always come to micro direct have had no problems Overall Rating
4 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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