| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 3 | 702 |
| Neutral (3) | 0 | 1 | 19 |
| Negative (1 or 2) | 1 | 2 | 36 |
| Total Reviews | 2 | 6 | 757 |
| Avg Rating | 3.00 |
3.17 |
4.64 |
| Address: | Memorybits International (Jersey) Limited, Chandis House, 5-7 Great Union Road St Helier, Jersey, JE2 3YA,,, - UK |
|---|---|
| Website: | http://www.memorybits.co.uk |
| Business Hours: | 0900 - 17:30 |
| Sales Phone: | 01534713100 |
| Service Phone: | 01534713100 |
| Sales Email: | sales@memorybits.co.uk |
| Cust Service Email: | sales@memorybits.co.uk |
| Date Reviewed: 24/10/09 | ||
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Gartz007 Member Since: 24/10/09 View Member's: Reviews |
I would never recommend this company to anyone, they are absolutely useless. They have now changed their name to Zoombits.co.uk, how they can call themselves Zoombits is beyond me. I placed an order 3 weeks ago, as it appeared that the item was in stock, I was later informed (over a week later) that the item was out of stock, 3 weeks have now passed and I have still not received my order. I also placed another order before I relised what was happening with this one, which I have subsequently requested to cancel and asked for a refund, I have since been told that they will not issue a refund. This company's customer service is absolutely shambolic, AVOID THIS COMPANY AT ALL COSTS!!!!!!! |
Overall Rating |
| Date Reviewed: 19/10/09 | ||
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granvg Member Since: 08/03/07 View Member's: Reviews |
It was almost too easy - so much so that I forgot to check whether the goods were in stock! |
Overall Rating |
| Date Reviewed: 14/08/09 | ||
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dmikekaren Member Since: 05/04/07 View Member's: Reviews |
On line ordering was very easy,and quick |
Overall Rating |
| Date Reviewed: 12/07/09 | ||
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MARCO.MIGLIORE1 Member Since: 26/06/09 View Member's: Reviews |
YOU CAN BUY A COMPETITIVE PRICES AND DELIVERIES ARE QUICK |
Overall Rating |
| Date Reviewed: 08/07/09 | ||
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cobramaster Member Since: 08/07/09 View Member's: Reviews |
Avoid this trader at all costs, the organisation/service is a shambles. I ordered 2 items on 4th June and received half my order on 2nd July. They denied that I had ordered a 2nd item until I produced their confirmation email quoting 2 items and credit card statement showing payment for 2 items. On accepting that they had made a mistake, I was informed that the item out of stock. I could have something else but guess what? I am having my money back. During the intervening time I had 5 emails telling me my order had been processed and would be sent it in a few days, and 5 emails telling me that there was a delivery delay. Additionally, when I ordered on line their web site was offering a discount if a code was inserted at checkout. This I did but the discount was never given. I only realised after payment and complained that their web site did not take off the discount as promised, please refund. Their reaction was to send a discount voucher for another order. NO WAY. |
Overall Rating |
| Date Reviewed: 01/07/09 | ||
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xxCari32xx Member Since: 01/07/09 View Member's: Reviews |
Ordered Item 24th and paid via Paypal, got email saying posted today 26th and today 1st july still not here?! Feel like I have been waiting ages my kids are driving me mad moaning where is their memory cards?! But I am impressed with all the email contact |
Overall Rating |
| Date Reviewed: 12/04/09 | ||
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tate_ga Member Since: 02/04/09 View Member's: Reviews |
Excellent web site, easy processing, Hope the product is as good? 12/04/09 Still have not received goods!!!!! |
Overall Rating |
| Date Reviewed: 25/03/09 | ||
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derrickmiles Member Since: 16/03/09 View Member's: Reviews |
so far so good - first time used |
Overall Rating |
| Date Reviewed: 25/03/09 | ||
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kjenneson Member Since: 09/03/09 View Member's: Reviews |
SEEMS OK WILL CONFIRM WHEN ORDER COMPLETED |
Overall Rating |
| Date Reviewed: 02/03/09 | ||
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winosdel89 Member Since: 21/02/09 View Member's: Reviews |
Very quick and simple procedure around the website for ordering. The goods arrived in the specified time. |
Overall Rating |
| Date Reviewed: 28/02/09 | ||
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McJaff Member Since: 23/02/09 View Member's: Reviews |
Avoid! Not worth the 50p saving over a respectable supplier. No indication of stock levels on website, description of goods copied from the manufacturer's site which is not accurate. When status of my order was queried I was clearly lied to as they claimed items were in stock and my order had been processed but goods were not even despatched for another 6/7 days. Packaging on some items was damaged and contents could easily have been lost. They get the extra point for actually responding to my query but the fact that even the most basic website can supply stock status suggests that they could be hiding the truth. They take your money quickly so you end up having to wait it out for the stuff to eventually arrive. They have a large advert stating that they do next day despatch which is simply not true. If I had been in more desperate need of my items I would contact trading standards. Find another supplier with good feedback, they are out there. |
Overall Rating |
| Date Reviewed: 19/02/09 | ||
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coffeekatz Member Since: 03/02/09 View Member's: Reviews |
easy to use website. Clear info about postage etc. |
Overall Rating |
| Date Reviewed: 14/02/09 | ||
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nigeles Member Since: 14/02/09 View Member's: Reviews |
This supplier originally told me that goods would be despatched same day, on 8 feb they said had been despatched 7th and on 12th that they had been despatched on 11th from Switzerland by Royal Mail! Useless and duplicitous. |
Overall Rating |
| Date Reviewed: 07/02/09 | ||
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r.gellard Member Since: 28/01/09 View Member's: Reviews |
very good prices good website easy to understand |
Overall Rating |
| Date Reviewed: 04/02/09 | ||
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PAULTURTON Member Since: 19/01/09 View Member's: Reviews |
easy to use service. Clear online guidance |
Overall Rating |
| Date Reviewed: 31/01/09 | ||
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shininglight Member Since: 31/01/09 View Member's: Reviews |
NOT HAPPY WITH THIS COMPANY AT ALL. SENT ME CHEAPER SUBSTITUTE MEMORY CARD AND HAVE NOT RESPONDED TO 3 SEPERATE E-MAILS ASKING FOR A REFUND OF THE DIFFERENCE. PLEASE DO NOT BUY FROM THIS COMPANY! THERE ARE PLENTY MORE ON THE INTERNET WHO OFFER GREAT AFTER-SALES SERVICE (AMAZON FOR STARTERS) EVERY COMPANY I HAVE EVER COMPLAINED ABOUT (AND I ACTUALLY DON'T COMPLAIN THAT OFTEN) HAVE FOLDED WITHIN 12 MONTHS, USUALLY BECAUSE THEY DO NOT UNDERSTAND THAT GOOD AFTER-SALES IS THE KEY TO A LONG TERM SUCCESSFUL BUSINESS... THESE GUYS WON'T BE AROUND IN 2010, BELIEVE ME. SAVE YOURSELF THE STRESS AND SHOP ELSEWHERE. |
Overall Rating |
| Date Reviewed: 29/01/09 | ||
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shaunbee Member Since: 29/01/09 View Member's: Reviews |
Orderd 5 R4 ds chips on offer with 2 gig microsd cards £20 EACH PLUS 99 pence delivery. Delivered from start to finish with in 3 days. all working after software download of memorybits site, FANTASTIC VALUE AND SERVICE...... |
Overall Rating |
| Date Reviewed: 27/01/09 | ||
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davidhelsby Member Since: 18/01/09 View Member's: Reviews |
very easy to order |
Overall Rating |
| Date Reviewed: 25/01/09 | ||
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Ib2009ib Member Since: 25/01/09 View Member's: Reviews |
Do not deal with these people. They take the money from credit cards then do not send the goods. They have figured out that the credit card companies will not bother with small amounts, they just refund the money and these shisters are getting away with it. Please spread the word and lets get this dirty little company of the internet. |
Overall Rating |
| Date Reviewed: 23/01/09 | ||
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GJ123321 Member Since: 23/01/09 View Member's: Reviews |
(Edited January 23rd by GJ123321) In November 2008 I ordered some RAM from memory bits. I used the 'Easy to use memory finder' on the 'MemoryBits' website to find the right memory. On arrival the memory was clearly wrong, wouldn't fit etc. I returned it for a refund. Upon not receiving a refund I have been continually fobbed off by their call-handlers. First of all they cited their own policy of no refunds on opened memory packaging. I pointed out they recommended, then sent me the wrong memory, their policy cannot over-ride my legal rights. After more prevarication their latest explanation is that the 'memory finder' is not MemeoryBit's, but Kingston's. They say I must therefor take up the problem direct with Kingston! MemoryBits is clearly the last firm any one should be using. They have effectively stolen my money. |
Overall Rating |
| Date Reviewed: 19/01/09 | ||
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alexb2009 Member Since: 19/01/09 View Member's: Reviews |
i am still waiting for the goods .sent 3 emails with no response. on the 9th january after using there on line chat service i got an e-mail saying they would despatch the item this is now 19th january still no goods. sent another e-mail on 18th jan still no response |
Overall Rating |
| Date Reviewed: 16/01/09 | ||
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plotty Member Since: 16/01/09 View Member's: Reviews |
Do Not Use this completely useless company. Order never arrived, it was only an SD Card. Customer Services just lie to you. It's been dispatched, it's on it's way. Asked for refund after 3 weeks and the request was ignored at first. Kept on at them and eventually told that I would be refunded within 2-4 days. Still waiting. |
Overall Rating |
| Date Reviewed: 29/12/08 | ||
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fred888 Member Since: 29/12/08 View Member's: Reviews |
I bought a game and a memory stick. Half the game and the memory stick failed to arrive. When i requested they send what they had advertised, they again sent the wrong item. When i requested the correct item, they refused to send it. Memory stick never did arrive |
Overall Rating |
| Date Reviewed: 05/12/08 | ||
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dappodan1 Member Since: 05/12/08 View Member's: Reviews |
Website is not updated for out of stcok items, money is taken from your card immediately, I had to use live chat to discover this aftEr the expected delivery came and past. Item isnt in stock and they wont committ to sending it by special delivery. I now have a disappointed 5 year old. MAKE SURE ITEM IS IN STOCK BEFORE ORDERING |
Overall Rating |
| Date Reviewed: 02/12/08 | ||
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BadMemory Member Since: 02/12/08 View Member's: Reviews |
The worst customer services ever. Items shown in stock are NOT. Same day delivery? Don't make me laugh. LIVE TALK? some illiterate nobody stringing words together, badly. Refunds NO. |
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