| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 1 | 3 | 702 |
| Neutral (3) | 0 | 1 | 19 |
| Negative (1 or 2) | 1 | 2 | 36 |
| Total Reviews | 2 | 6 | 757 |
| Avg Rating | 3.00 |
3.17 |
4.64 |
| Address: | Memorybits International (Jersey) Limited, Chandis House, 5-7 Great Union Road St Helier, Jersey, JE2 3YA,,, - UK |
|---|---|
| Website: | http://www.memorybits.co.uk |
| Business Hours: | 0900 - 17:30 |
| Sales Phone: | 01534713100 |
| Service Phone: | 01534713100 |
| Sales Email: | sales@memorybits.co.uk |
| Cust Service Email: | sales@memorybits.co.uk |
| Date Reviewed: 29/11/08 | ||
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MrAngry Member Since: 29/11/08 View Member's: Reviews |
I ordered a 8GB USB memory device on 10/11/08. Money was taken from my account 11/11/08. Nothing arrived. So I repeatedly contacted them and eventually they "claimed to have" sent a replacement on 18/11/08. NO Goods ever arrived. MemoryBits has repeatedly lied to me, fobbed me off and tried to delay doing anything. They failed to deliver ANY goods, and to respond to my repeated requests for a refund. I am still waiting.... my advice DO NOT USE THIS COMPANY as they lie and cheat. |
Overall Rating |
| Date Reviewed: 25/11/08 | ||
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simonagain Member Since: 25/11/08 View Member's: Reviews |
*** Truely, monumentally awful customer service ! ** Ordered on the Thursday, email confirmation Thursday pm saying" Order ready for despatch" Called following Tuesday after no delivery to be told by 3 different people that the order: 1. Was despatched yesterday 2. Would be despatched today 3. Both items were out of stock Web Chat equiry line took 38 minutes !! Would never, ever, possibly even think of using them again ! |
Overall Rating |
| Date Reviewed: 14/11/08 | ||
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murdo77 Member Since: 14/11/08 View Member's: Reviews |
Terrible company, I cancelled the order but it was still sent out. Customer service is terrible. Still waiting for a refund and was asked to chase up the order with the Post office myself! My advice shop with trusted companies. |
Overall Rating |
| Date Reviewed: 30/10/08 | ||
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zcaf Member Since: 30/10/08 View Member's: Reviews |
Ordered item Tuesday. Despite MB adds on "Next day shipment" they did only dispatch next Tuesday (item were on stock as per MB site). MB does not reply to several e-mails. The item were returned due to very late delivery. Only after several reminders have they promised to credit my card (the modules were returned more than one month ago). AVOID Doing any business with Memorybits - they have no functional after sale service. |
Overall Rating |
| Date Reviewed: 12/10/08 | ||
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sopban2008 Member Since: 12/10/08 View Member's: Reviews |
This was a great buy. Was really impressed that the memory cards came with an adaptor, making it possible to use in a variety of different products. Am currently using it in my phone, but have also used it in my digital camera. Downloading pictures on to the computer is an absolute wizz with the adaptor, pop it into the card memory and you are sorted. |
Overall Rating |
| Date Reviewed: 11/10/08 | ||
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jessicatrulli Member Since: 11/10/08 View Member's: Reviews |
I bought an 8GB USB Flash Drive and I love it! The BEST value for money site I have found - will recommend to everyone! Have already been back and bought one for my husband and my brother. For service and price, memorybits can not be beaten. I will be buying from them again! SPOT ON SERVICE!!! |
Overall Rating |
| Date Reviewed: 11/10/08 | ||
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lebaule Member Since: 11/10/08 View Member's: Reviews |
No problem, Ordered game came 2 days later thx |
Overall Rating |
| Date Reviewed: 11/10/08 | ||
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JeoHarper Member Since: 11/10/08 View Member's: Reviews |
I was looking for 8gb pro duo for my cybershots camera. Memorybits was one of the topmost links to show up on Google search, undoubtedly for a reason. Not only do they have quite a range of memory on offer, they also do them at unmatched prices! the delivery was quick too! Whilst on the site, I bought myself a Crumpler case I was looking for. Its a one stop shop for gadget accessories. |
Overall Rating |
| Date Reviewed: 10/10/08 | ||
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dstaples10 Member Since: 10/10/08 View Member's: Reviews |
I placed my on the Friday through the really easy to use site, I received my email saying my order was sent and it arrived in the post on the Monday morning, I was really impressed with the service and the product was excellent. I would reccomend this company to my friends as the price and service was great. |
Overall Rating |
| Date Reviewed: 09/10/08 | ||
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Billbo1975 Member Since: 09/10/08 View Member's: Reviews |
(Edited October 14th by Billbo1975) I ordered two flashcards for my mobile and my camera. The service team was really helpful to tell me which typ of card and which capapcity I need. The products are really great and I received all my items very quickly. Perfect store with nice products! |
Overall Rating |
| Date Reviewed: 02/07/08 | ||
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helen1977 Member Since: 02/07/08 View Member's: Reviews |
This was quite simply the worst customer service I have ever received. The item I ordered was actually out of stock (they did not make this known and had they done so I would have bought elsewhere). It took over a month to turn up and everytime I contacted their customer service department I was told a different story, either it was lost or out of stock. When I emailed them asking for a refund both my emails were ignored. It was not until I threatened to report them that I got an apology and full explanation of what was going on. I would not buy again from a company that values their customers so little. |
Overall Rating |
| Date Reviewed: 17/06/08 | ||
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slipslap Member Since: 15/06/08 View Member's: Reviews |
Do not use, you have been warned. Placed order and after 10 days heard nothing. I contacted them and was told it had been dispatched and to wait 5 more days. Still no order arrived so contacted them again and told to wait 2 more days. Still nothing so contacted them to cancel order and issue refund. After 5 days no refund had been issued so e-mailed them and was told refund had been given. I have checked my statement and still no refund. Worst company I have ever used!! |
Overall Rating |
| Date Reviewed: 22/05/08 | ||
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w2abna Member Since: 06/05/08 View Member's: Reviews |
I will wiat for delivery to be sure that I am satisfied with the complete service. then with satisfaction I surely will be back. |
Overall Rating |
| Date Reviewed: 22/05/08 | ||
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d.thomas3909 Member Since: 06/05/08 View Member's: Reviews |
So far all my orders have been dealt with promptly and if an item was in fact out of stock, I was telephoned personally and an explanation was given as to how things would be resolved.Prices are good also. |
Overall Rating |
| Date Reviewed: 21/05/08 | ||
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dave.rg12bee.norton Member Since: 05/05/08 View Member's: Reviews |
looks like a good price for the product that i require. Write ups look positive. |
Overall Rating |
| Date Reviewed: 21/05/08 | ||
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alba_ali1950 Member Since: 05/05/08 View Member's: Reviews |
Have liked shopping with you. Will shop n you site again. Will recommend to friends |
Overall Rating |
| Date Reviewed: 21/05/08 | ||
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alan.cooper Member Since: 05/05/08 View Member's: Reviews |
I was completely impressed when viewing your site for the first time. It was clear, consise and easy to navigate. All this and your prices were still competitive. I now look forward to receiving my order with equal efficiency. |
Overall Rating |
| Date Reviewed: 21/05/08 | ||
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andy Member Since: 05/05/08 View Member's: Reviews |
great website loads of good stuff. Bar far the cheapest i've found |
Overall Rating |
| Date Reviewed: 20/05/08 | ||
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mberry6346 Member Since: 04/05/08 View Member's: Reviews |
I am ordering for the second time as my first order of 2no 2Gb memory cards for my Tom Tom and Camera were great value, were delivered promptly and worked perfectly Thanks Memorybits |
Overall Rating |
| Date Reviewed: 19/05/08 | ||
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barrycanterford Member Since: 03/05/08 View Member's: Reviews |
The e-mail confirmation of order arrived before the order confirmation appeared on screen. A very easy website to use and a good range of products. I have never been diappointed by products or service |
Overall Rating |
| Date Reviewed: 18/05/08 | ||
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richard Member Since: 09/10/05 View Member's: Reviews |
I have used before and will definately use again |
Overall Rating |
| Date Reviewed: 18/05/08 | ||
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jenstep52 Member Since: 01/05/08 View Member's: Reviews |
Easy to use site good prices |
Overall Rating |
| Date Reviewed: 18/05/08 | ||
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yadvishka Member Since: 02/05/08 View Member's: Reviews |
I do enjoy ordering from Memorybits on 100%! There's no dissapointment and prices are amazing! :) Thank you so much! |
Overall Rating |
| Date Reviewed: 18/05/08 | ||
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woodka Member Since: 06/05/07 View Member's: Reviews |
as always service excellent and will return and return because of the value of goods and the service received and also if had to return goods they were brill so well done memorybits |
Overall Rating |
| Date Reviewed: 18/05/08 | ||
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damon.howarth Member Since: 02/05/08 View Member's: Reviews |
I have used Memory Bits for several years and apart from one tiny blip during their move they have offered exceptional service and value. The blip was not even their fault, more a circumstantial thing with the new premises. I will continue to use them and be confident in professional and speedy service. |
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