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Date Reviewed: 04/11/09
haberhse Member Since: 19/10/09 View Member's: Reviews	Hope that this first transaction of mine will be satisfying enough to call back again. God bless you Emanuel HABER	Overall Rating
Date Reviewed: 03/11/09
suze27 Member Since: 18/10/09 View Member's: Reviews	This is a really good website for ordering and excellent prices. Have bought before and its A+	Overall Rating
Date Reviewed: 02/11/09
michaelcharlesgreen Member Since: 17/10/09 View Member's: Reviews	Lots of good information about the product. Easy ordering although I don't like the sneaking on of extra products at the checkout page that you have to then remove. Make them optional to ADD but don't already put them there. Best price that I could find though.	Overall Rating
Date Reviewed: 01/11/09
fozzie63 Member Since: 23/10/09 View Member's: Reviews	Not yet opened, it is for a christmas present.	Overall Rating
Date Reviewed: 01/11/09
arkadiusz.amarowicz Member Since: 16/10/09 View Member's: Reviews	I already bought laptop from this site once and I was happy with the purchase so I decided to buy again. They really seem to offer best deal on the market which makes me even happier. If everything is ok with current delivery then I will definitely comback to them if I want a new laptop.	Overall Rating
Date Reviewed: 30/10/09
moira.ward Member Since: 17/10/09 View Member's: Reviews	Good service	Overall Rating
Date Reviewed: 30/10/09
wnhowlett Member Since: 21/10/09 View Member's: Reviews	I was disappointed to be charged for shipping when I was informed on the website that delivery within the UK mainland was free. I live in Aberdeen, which is still part of the UK mainland by my books...	Overall Rating
Date Reviewed: 30/10/09
todderick2004 Member Since: 14/10/09 View Member's: Reviews	This is the first time I've used laptopsdirect. I have used many websites for previous IT equipment and have found this website clear, concise and good value for money.	Overall Rating
Date Reviewed: 08/10/09
1stdirectcomputers Member Since: 08/10/09 View Member's: Reviews	Dealt with these guys & serversdirect for over 2 years now, both deliver goods when expected and are the cheapest around. Had a few problems in the past but nothing that hasn't been resolved with a quick phone call.	Overall Rating
Date Reviewed: 17/12/08
ardlmhm Member Since: 17/12/08 View Member's: Reviews	First time buyer from Laptops Direct, I was amazed by their cheap prices. Having ordered my laptop at Noon, I specifically asked for next day delivery as I needed it on time. Paid extra money fro next day delivery. 'Next Day @ 4pm' - Still no sign of my order, called up their "premium 0870 number", having spend over 30mins on the phone it came to the conclusion that my order hadn't been despatched. Having asked why, the bloody incompetent staff didn't know why. I asked them to speakto the manager, and they said they would put me on a manager's callback list. I asked them how long that was going to be, they had the bloody cheek of telling me that a manager would get in touch within 24 hours!. Conclusion - They lure you in with their cheap prices, but I tell you what, DO NOT buy from these cowboys, you are better off paying the £50 more at a leading, reputable and more competent company. It's not worth the hassle and time. Staff are rude and very, very incompetent.	Overall Rating
Date Reviewed: 18/10/08
dunneh Member Since: 18/10/08 View Member's: Reviews	Ordered a laptop with saturday delivery (an extra 30 quid) and it never arrived. Called customer services and said they would call back with more information. They never did, so I cancelled as I simply cannot get deliveries during the week. Still awaiting reimbursement- we'll see how that goes! I was foolish not to have searched for customer reviews on laptopsdirect and I wish I had- it seems all the negative reviews are correct. I'm ordering with another retailer with better customer service and am prepared to pay more for it.	Overall Rating
Date Reviewed: 17/09/08
ian_cognito Member Since: 12/07/05 View Member's: Reviews	always a pleaseure to do business with laptops direct, never had a bad expereince with them and ive bought a good few things over the years off them, just goes to show really how you hear all of the bad stories but only 1% of the good ones. and yes i have retuened stuff that was faulty straight out of a sealed box but i havent been messed around at all unlike with other companies,. it takes a few days if you need a refund off them but its the same with everyone because thats how long it takes the bank to do it (i work in finance so i know how long it takes) hope that helps and dont be put off by too many bad reviews because like i say you only ever hear when there is a problem, and problems do happen occasionally. I would always recommend them to anybody.	Overall Rating
Date Reviewed: 02/09/08
Ognim Member Since: 02/09/08 View Member's: Reviews	I was a bit wary about ordering as there are a lot of mixed reviews on here, but I'm glad I did as they had the cheapest price and my new sony laptop arrived next day :)	Overall Rating
Date Reviewed: 26/08/08
eusher2000 Member Since: 26/08/08 View Member's: Reviews	DANGER!!! These guys are dodgy. We ordered 3 laptops on express shipping that arrived 10 days later. They charged our account twice for near on £1000 which they have still not refunded 30 days later after numerous promises over the phone. STAY WELL AWAY!!	Overall Rating
Date Reviewed: 12/06/08
StuPot Member Since: 12/06/08 View Member's: Reviews	I ordered a Lenovo laptop with docking station from Laptops Direct. But when delivered, the docking station didn't fit the model of laptop. So it was useless to me. I filled in the returns form on-line and heard nothing. So I rang on the customer services line (on premium rate line). There were difficulties with ParcelForce collecting the package and so I went back to Laptops Direct who said I was now "time barred" and they wouldn't accept the return. Given that they had agreed to receive the returned item, but there had simply been problems having it collected, this seemed ridiculous. I asked who I could discuss this with and was told the manager would say exactly the same thing. I asked for the managing director address. I was told "it would be a waste of time writing to him as he employs us to deal with these things and you will just get the same answer". I am left with the wrong docking station for my laptop and they are left with one less customer for the future.	Overall Rating
Date Reviewed: 12/06/08
ga011g9621 Member Since: 03/06/08 View Member's: Reviews	Very easy transaction.	Overall Rating
Date Reviewed: 07/06/08
abanto Member Since: 29/05/08 View Member's: Reviews	I couldn't pay with my Spanish credit card because of a web programming error and the girl I talk to (Dulcie) even didn't replay me. So I couldn't buy the computer (lenovo thinkpad at L329) and nobody seemed to want to fix the problem.	Overall Rating
Date Reviewed: 05/06/08
maisika88 Member Since: 20/05/08 View Member's: Reviews	This is my second time dealing with you and the service is superb!	Overall Rating
Date Reviewed: 03/06/08
MattBlack Member Since: 03/06/08 View Member's: Reviews	Order placed on Wednesday, advised of despatch by email about an hour later. Credit card charged. Goods not delivered next day. Friday after a number of premium rate phone cals was informed that the goods were not even in stock. Four days later I have not had a credit on my card. Company did not reply to any emessages.	Overall Rating
Date Reviewed: 28/05/08
oliver_dike Member Since: 12/05/08 View Member's: Reviews	Website is good but a bit slow to refresh, I assume due to high usage at your end rather than this PC.	Overall Rating
Date Reviewed: 22/05/08
dylan.hughes Member Since: 06/05/08 View Member's: Reviews	Easy to order, the website was clear and straight forward but had no indication of stock levels. Delivery didn't appear until the end at the payment screen and were particularly high. Overall positive.	Overall Rating
Date Reviewed: 08/05/08
ckbeech Member Since: 22/04/08 View Member's: Reviews	Excellent service	Overall Rating
Date Reviewed: 07/05/08
colinzlupi Member Since: 28/04/08 View Member's: Reviews	I'm looking foward to receiving my new laptop. I think it's really good value for money!	Overall Rating
Date Reviewed: 01/05/08
david.sunter Member Since: 16/04/08 View Member's: Reviews	Pleased with level of service and promptness in despatch and delivery of goods	Overall Rating
Date Reviewed: 29/04/08
evan Member Since: 13/04/08 View Member's: Reviews	Very pleased with service	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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