| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 0 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 1 | 2 |
| Total Reviews | 0 | 1 | 2 |
| Avg Rating | Not Rated |
1.00 |
1.00 |
| Address: | |
|---|---|
| Website: | http://www.halfords.com |
| Business Hours: | n/a |
| Sales Phone: | n/a |
| Service Phone: | n/a |
| Sales Email: | n/a |
| Cust Service Email: | n/a |
| Date Reviewed: 07/12/09 | ||
|
jokauk Member Since: 07/12/09 View Member's: Reviews |
I'm very unhappy with Halford's service. I ordered a car seat online and had to wait 10 days for delivery. When item was not delivered, I contacted them just to be told they cannot do anything as the manufacturer is liable for delivery. Halfords said I would be contacted by someone which did not happen. I contacted Halfords again, just to be told this time that the item was out of stock due to colour. I asked for delivery of a different colour as I did not care but was told that I had to re-order online. I was unhappy about this as no one bothered to inform me about anything and I had to call them over and over again. When I tried to re-order online, I knew what had happeded! Halfords changed the price from £192.99 to £229.99!! So it was not about the colour after all, it was them trying to make more money before christmas!! Never believe their online prices and DO NOT ORDER FROM THEM - they do not live up to promises! |
Overall Rating |
| Date Reviewed: 18/12/08 | ||
|
johnj1953 Member Since: 18/12/08 View Member's: Reviews |
Best avoid this retailer. They have no concept of 'customer service'. They advertise 'Free £20 gift card' and do not send it out. Then, they ignore emails and telephone messages. They only called me after I called the office of Paul McClenaghan, Trading Director. Buy your SatNav from Dixons, it is cheaper |
Overall Rating |
|
Click here to report a problem or an abuse of our rating system.
|
![]() |