| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 9 | 13 |
| Neutral (3) | 0 | 0 | 0 |
| Negative (1 or 2) | 0 | 1 | 1 |
| Total Reviews | 0 | 10 | 14 |
| Avg Rating | Not Rated |
4.50 |
4.57 |
| Address: | 8 Acrewood Way, Hatfield Road St Albans, Herts AL4 0JY - UK |
|---|---|
| Website: | http://www.electricshop.com |
| Business Hours: | Monday - Saturday 09.00 - 18.00 hrs Sunday 10.00 - 16.00 hrs. |
| Sales Phone: | 08707 669988 |
| Service Phone: | 08707 669988 |
| Sales Email: | sales@electricshop.com |
| Cust Service Email: | customerservices@electricshop.com |
| Date Reviewed: 22/04/08 | ||
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wwmsl00 Member Since: 22/04/08 View Member's: Reviews |
(Edited April 30th by wwmsl00) Excellent website and professional service right with competitive pricing. All went well right up to the point when the wrong contact details were given to the courier. Subsequently the order was not delivered and I was expected to pay a £35 aborted delivery charge. After 2 days of chasing the customer service department I did not receive an apology, instead I was expected to pay for my fridge/freezer to be redelivered. After I had got the customer service manager to practically admit the error was on there side, company policy dictated I was still liable to the delivery charge. I cancelled my order and bought my goods elsewhere. Hard work, not recommended. |
Overall Rating |
| Date Reviewed: 19/03/08 | ||
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downzee Member Since: 23/02/08 View Member's: Reviews |
Great site |
Overall Rating |
| Date Reviewed: 12/03/08 | ||
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trudi.hunter Member Since: 23/02/08 View Member's: Reviews |
not been given delivery date yet, but could rate performance after delivery |
Overall Rating |
| Date Reviewed: 12/03/08 | ||
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dmac6666 Member Since: 24/02/08 View Member's: Reviews |
Easy process |
Overall Rating |
| Date Reviewed: 11/03/08 | ||
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rachel.laver Member Since: 01/03/08 View Member's: Reviews |
A completely problem-free transaction which made for a good buying experience and from an outlet I would have no hesitation in using in the future. |
Overall Rating |
| Date Reviewed: 11/03/08 | ||
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downzee Member Since: 23/02/08 View Member's: Reviews |
First time order |
Overall Rating |
| Date Reviewed: 09/03/08 | ||
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peter_cliff Member Since: 27/02/08 View Member's: Reviews |
Some aspects of the order process were a little vague and took me (an older shopper) some time to grasp, but got there without too much hassle so it can't be too bad! |
Overall Rating |
| Date Reviewed: 09/03/08 | ||
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ahwilliams Member Since: 22/02/08 View Member's: Reviews |
very good up to now just need my order on the day i am in |
Overall Rating |
| Date Reviewed: 06/03/08 | ||
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jaysilburn Member Since: 14/02/06 View Member's: Reviews |
good price easy ordering, hope to use again. |
Overall Rating |
| Date Reviewed: 21/02/08 | ||
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pg Member Since: 12/02/08 View Member's: Reviews |
Great shopping experience so far |
Overall Rating |
| Date Reviewed: 31/05/07 | ||
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john.w.needham Member Since: 15/05/07 View Member's: Reviews |
I have dealt with electricshop.com several times and I have been very satisfied with their service. I would not have come back if dissatisfied |
Overall Rating |
| Date Reviewed: 23/05/07 | ||
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janetfinch Member Since: 07/05/07 View Member's: Reviews |
The whole shopping experience was very positive - once I had made the choice from the amount of cleaners on offer. |
Overall Rating |
| Date Reviewed: 16/05/07 | ||
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nrmhon Member Since: 07/05/07 View Member's: Reviews |
still need delivery details but delivery was free which is good. |
Overall Rating |
| Date Reviewed: 28/04/07 | ||
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mummyjane Member Since: 28/04/07 View Member's: Reviews |
Their customer service was excellent and the courier company that they use were fantastic, really helpful. I will certainly be recommending your store to friends and family. |
Overall Rating |
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