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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 37 271
Neutral (3) 0 0 6
Negative (1 or 2) 0 0 12
Total Reviews 2 37 289
Avg Rating 4.5 Star Review
4.50
5 Star Review
4.92
4.5 Star Review
4.61
Address: 16-18 London Road
Twickenham,, Middlesex TW1 3RR - UK
Website: http://www.ecostsoftware.com
Business Hours: 9:30 - 5:30
Sales Phone: 08700673944
Service Phone: 08700673944
Sales Email: sales@ecostsoftware.com
Cust Service Email: customercare@ecostsoftware.com

eCost Software

http://www.ecostsoftware.com

With PriceGrabber Since 03/04/06


Sort Reviews by: Date Rating
Date Reviewed: 22/07/09
cornfob
Member Since:
22/07/09

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Reviews
Delivery was so much faster than expected and very good value for money. Overall Rating
4 Star Review
 
Date Reviewed: 22/07/09
Marie39
Member Since:
22/07/09

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Reviews
Excellent. I purchased goods from this supplier because I was very satisfied with previous purchases Overall Rating
5 Star Review
 
Date Reviewed: 22/07/09
acb1986
Member Since:
22/07/09

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Reviews
Used eCost because their price was the most competitive available, would recommend. Overall Rating
5 Star Review
 
Date Reviewed: 21/07/09
Choccie
Member Since:
21/07/09

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Reviews
This was my first purchase from eCost Software and it was a very easy and uncomplicated process. I would have no hesitation in recommending eCost to anybody and will definitely be using them again for myself. Overall Rating
5 Star Review
 
Date Reviewed: 21/07/09
mikeb426
Member Since:
21/07/09

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Reviews
Four working days after order to Crete, Greece Overall Rating
4 Star Review
 
Date Reviewed: 21/07/09
gi1047
Member Since:
21/07/09

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Reviews
I am very impressed with eCost Software. They are very effiecent. I got the software I have ordered using standard delivery only within 2 day. Overall Rating
5 Star Review
 
Date Reviewed: 21/07/09
idhammar
Member Since:
20/07/09

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Reviews
Easy to use website, plenty of stock and usually speedy regular delivery. Highly recommended Overall Rating
5 Star Review
 
Date Reviewed: 20/07/09
comsurg
Member Since:
20/07/09

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Reviews
Good stock levels, website easy to navigate. Would recommend as delivery very fast. Overall Rating
5 Star Review
 
Date Reviewed: 20/07/09
simonallen
Member Since:
20/07/09

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Reviews
Very good service Overall Rating
5 Star Review
 
Date Reviewed: 11/07/09
jculley
Member Since:
25/06/09

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Reviews
providing you delivery on time, i think you offer very competive prices for your software Overall Rating
5 Star Review
 
Date Reviewed: 10/07/09
chris.rankin
Member Since:
24/06/09

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Reviews
What a good site with no difficulties in placing the order even from France for delivery in UK. Overall Rating
5 Star Review
 
Date Reviewed: 09/07/09
ital
Member Since:
06/07/09

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Reviews
Company mislead on stock availability. Honesty & communication poor. Did not advise original delay or keep to the revised delivery schedule. Claimed stock levels 99% acurate and put the blame on Microsoft yet are unable to explain why it took them 12 days to deliver a product or accept responsibility for the delay and costs associated with the failings. Be warned. Overall Rating
1 Star Review
 
Date Reviewed: 01/07/09
freddie.dawkins
Member Since:
15/06/09

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Reviews
First time I've bought from you for my company. Definitely Bookmarking you for future purchases Overall Rating
5 Star Review
 
Date Reviewed: 26/06/09
ecost
Member Since:
17/06/09

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Reviews
Second order, as with first order, there was no notification that the item was not in stock or immediately available. Second order still not arrived after 10 days........... Overall Rating
2 Star Review
 
Date Reviewed: 24/06/09
lesb
Member Since:
08/06/09

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Reviews
very easy to find software & order. Overall Rating
5 Star Review
 
Date Reviewed: 20/06/09
Jkentow
Member Since:
11/06/09

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Reviews
Order cancelled due to out of stock, and credit not issuede resulting in unnecessary payment on Credit Card Overall Rating
2 Star Review
 
Date Reviewed: 18/06/09
kenneth.huxham
Member Since:
09/06/09

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Reviews
The web site seems to be very easy to navigate, products were very easy to find & the check-out was relatively painless and could be easily done by someone who was computer illiterate. Overall Rating
4 Star Review
 
Date Reviewed: 17/06/09
accounts
Member Since:
01/06/09

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Reviews
Excellent and straight forward website to buy from. Overall Rating
5 Star Review
 
Date Reviewed: 11/06/09
rob
Member Since:
02/06/09

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Reviews
Very simple and quick ordering process. Super fast delivery. Very pleased indeed! Overall Rating
5 Star Review
 
Date Reviewed: 11/06/09
craigj
Member Since:
02/06/09

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Reviews
Very easy clear system to order Overall Rating
5 Star Review
 
Date Reviewed: 22/05/09
info
Member Since:
13/05/09

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Reviews
one of the best internet shop. i bought two programms so far but definitely i will buy more in the future. Overall Rating
5 Star Review
 
Date Reviewed: 15/05/09
chasfeno
Member Since:
15/05/09

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Reviews
(Edited July 06th by chasfeno)  I bought from these people becuase their website said "in stock" however when I phone a week later I was told the items weren't in stock. They promised a call back from a maanager to explain why the site lied - did he call? Nope. Addition... They called back in the end. A new manager has taken over customer services and he's saying they are sorting everything out. So am keeping an open mind. Overall Rating
3 Star Review
 
Date Reviewed: 15/05/09
wickedpixels
Member Since:
05/05/09

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Reviews
Problem with bank, easily sorted with ecost help from sales team. Wonderful. Overall Rating
5 Star Review
 
Date Reviewed: 14/05/09
wickedpixels
Member Since:
05/05/09

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Reviews
My bank reported unusual activity & slowed down my order delaying delivery time, but the merchant helped sort this with excellent communications & order tracking. The order went ahead as fast as it possibly could even though we were dealing with a weekend. I would recommend & will use again. Very Happy. Overall Rating
5 Star Review
 
Date Reviewed: 11/05/09
kristen
Member Since:
30/04/09

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Reviews
It was an easy experience, and i like that you can have it delivered to a different address! I would shop here again. BUT, i paid for next day delivery on the two products, one of them arrived the other didn't it took a phone call from me to fin d out that it was on back order for another week! Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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