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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 2 4 6437
Neutral (3) 0 0 741
Negative (1 or 2) 1 1 815
Total Reviews 3 5 7993
Avg Rating 3.5 Star Review
3.67
4 Star Review
4.00
4 Star Review
4.16
Address: Ebuyer UK Limited
Howden, East Yorkshire, DN14 7UW - UK
Website: http://www.ebuyer.com
Business Hours: 24 Hrs
Sales Phone: n/a
Service Phone: 0871 521 3300
Sales Email: Via Account Login
Cust Service Email: Via eNote system

ebuyer.com

http://www.ebuyer.com


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Date Reviewed: 04/01/07
fanlandcheese
Member Since:
28/12/05

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Reviews
I had to use external websites to chek specs of items. Also the verified by visa page was not secure so I did not put in my details. Verified i don't think so.... Overall Rating
4 Star Review
 
Date Reviewed: 01/01/07
mikedigi
Member Since:
01/01/07

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Reviews
I bought a Canon Canoscan 4400F which arrived as promised in 3 working days. No problems so far! I would buy from this supplier again. Overall Rating
5 Star Review
 
Date Reviewed: 30/12/06
cherycerina
Member Since:
30/12/06

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Reviews
This is my first experience of Ebuyer, great communication and delivery in 2 days on the date I requested.I am using my new Sony Vaio now, great product. Would reccommend. Overall Rating
5 Star Review
 
Date Reviewed: 28/12/06
riggers221
Member Since:
15/09/06

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Reviews
Very disapointed, customer service non existant. I will not be using this company ever again, because if anything goes wrong with your order, contacting them is extremely difficult. Overall Rating
1 Star Review
 
Date Reviewed: 28/12/06
dgjeffrey
Member Since:
25/10/05

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Reviews
We'll see if it arrives on time and in full! Most of the time EBuyer has been fine. However, good luck to anyone when it goes wrong as it is practically impossible to get hold of anyone. Order a Saturday delivery and if it doesn't come, you can't get hold of anyone until Monday!! Overall Rating
3 Star Review
 
Date Reviewed: 16/12/06
indy2006
Member Since:
30/12/05

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Reviews
Items listed are presented very clearly and the Customer Reviews are extremely a important consideration in deciding which item to purchase. Price is also, very good !. Overall Rating
5 Star Review
 
Date Reviewed: 06/12/06
alanaggett
Member Since:
09/01/06

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Reviews
Excellent site good prices good service Overall Rating
5 Star Review
 
Date Reviewed: 04/12/06
suicide_blonde1
Member Since:
04/12/06

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Reviews
Product was good quality/price. The issues I had were with the delivery. I understand that items purchased with a finance package will take longer than usual due to admin etc. However, when I eventually got a delivery date (the night before, I might add) I booked the day off work for it not to turn up. On calling eBuyer, they told me that there had been a problem with my order being picked, but could not specify. I then demanded a Saturday delivery (which they usually charge an extra £20 for) free of charge seeing as it was their error to which they eventually agreed. This was the end of my problem with eBuyer but then my problems started with their main courier City Link. Please note that eBuyer's preferred courier 'lose' parcels between their HQ and their regional courier centres. Make of this what you will, but it cost me another day in waiting for a product that never arrived. I collected my own item from the courier and will not order from eBuyer again. Overall Rating
2 Star Review
 
Date Reviewed: 03/12/06
tinkerm
Member Since:
07/01/06

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Reviews
Good ordering but not seen product yet Overall Rating
5 Star Review
 
Date Reviewed: 02/11/06
pollywoggle
Member Since:
09/12/05

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Reviews
Easy to use site and usually im quite trusting as it all looks secure enough but noticed today that padlock logo in opera is open when entering card details. Makes buying from ebuyer a bit less likely in future if that is not resolved. Overall Rating
5 Star Review
 
Date Reviewed: 26/10/06
dasman
Member Since:
20/12/05

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Reviews
so far so good will know fully on delivery of order Overall Rating
4 Star Review
 
Date Reviewed: 18/09/06
deeceegroover
Member Since:
18/09/06

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Reviews
just didnt deliver after being promised complete waste of time dont believe stock levels on wd scorpio hard drives they are still saying five days later they are in stock. got refund and apology wont use again even if cheaper than elsewhere. Overall Rating
1 Star Review
 
Date Reviewed: 14/09/06
BuddyHollyfan
Member Since:
16/01/06

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Reviews
I hate vat can we home shoppers have just the full price shown and not confusing vat prices too Overall Rating
4 Star Review
 
Date Reviewed: 12/09/06
HamptonSmall
Member Since:
12/09/06

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Reviews
I have an issue with ebuyer.com; they ship hard disk drives in packaging that is not suitable. If I were to return a failed hard disk under warranty back to the manufacturer in the packaging ebuyer supply, it would be rejected. Two pieces of hard polystyrene using the hard disk as the filling in a sandwich does not provide the protection against the shock of dropping. I have, in the past, received boxes where the hard disk has punctured a hole in the side! Overall Rating
3 Star Review
 
Date Reviewed: 09/09/06
Shadwell06
Member Since:
09/09/06

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Reviews
it is a good company for delivery dates, but can't pick a time for delivery, most are delivered by City Link. I have marked them with 3 stars on the generous side, but there are downsides, if you get delivered duff stuff, then you got to pay for returning it, and also find that you are out of pocket when refunded for the item, because you have paid for delivery both ways. the other thing to watch is delivery date, they might say ie. £10.00, and vat £11.75 +delivery +vat, vat goes on after delivery price. it turns out to be £16.27. and that is for delivery about 2 weeks later, for sooner, then the price, delivery, and vat all go up. 1/2 of the motherboards I ordered off them had to go straight back, nearly every power supply blown within a couple of weeks. I have had more orders better though, so it depends on what you buy, but I am trying to just buy outside the pc case from them now! as I have had less problems with that stuff Overall Rating
3 Star Review
 
Date Reviewed: 08/09/06
slann
Member Since:
23/11/05

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Reviews
. Overall Rating
5 Star Review
 
Date Reviewed: 30/08/06
yorks_laddie
Member Since:
05/01/06

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Reviews
Excellent service. Overall Rating
5 Star Review
 
Date Reviewed: 12/08/06
dwharlley
Member Since:
07/01/06

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Reviews
very good Overall Rating
4 Star Review
 
Date Reviewed: 23/06/06
tonyjonestondu
Member Since:
14/06/06

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Reviews
Purchasing was easy, but first time registering was not too slick - when I made a small amendment, other things I had entered were cleared and had to be re-entered. Otherwise, it's fine - I just look forward to a successful delivery. Overall Rating
4 Star Review
 
Date Reviewed: 17/05/06
joan_holland
Member Since:
06/05/06

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Reviews
Only problem was that when I registered it rejected my phone number but accepted when I went the Wizard route Overall Rating
5 Star Review
 
Date Reviewed: 15/05/06
tonyd123
Member Since:
29/03/06

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Reviews
i have had good shopping with ebuyer overall ... only downside is if products are faulty or break the rma returns service is slow but gets there eventually. Overall Rating
4 Star Review
 
Date Reviewed: 08/05/06
boohbah
Member Since:
29/04/06

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Reviews
:-) Overall Rating
5 Star Review
 
Date Reviewed: 03/05/06
TeddyBare
Member Since:
21/12/05

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Reviews
I have used ebuyer several times, if the goods are in stock and work then they are just about perfect. They have let themselves down in the past with their returns/customer service, but I've not had to use that for quite some time. Overall Rating
5 Star Review
 
Date Reviewed: 03/05/06
bill.beer
Member Since:
27/11/05

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Reviews
OK Overall Rating
4 Star Review
 
Date Reviewed: 30/04/06
a
Member Since:
21/04/06

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Reviews
Have used them before, and they were good at rectifying things when they went wrong. Overall Rating
5 Star Review
 
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